From 184,77€ group price
USER: Natural person who accesses the website to gather information and/or hire the
services offered in this one.
The fact of the use by the user of this website implies the acceptance of
each of these general conditions, as well as the particular ones indicated in the
hiring or using certain services.
In the case of non-acceptance of these general conditions, the user must:
refrain from using this website.
will be no cost for cancellations made 7 days before the tour takes place.
50% of the total amount of the service will be refunded for reservations canceled between 4 and 6 days before the tour takes place.
In the case of reservations canceled less than 4 days before the tour took place, THERE WILL BE NO REFUND.
Cancellations must be processed through the email email@example.com
If the payment is not received within the first 72 hours after the customer has received the
payment The pre-booking will be canceled.
Responsible: Identity: Donostia by local S.L. - NIF: B75112953 Postal address: Plaza
Sarriegi no 9, Donostia Phone: 688958118 Email:
“On behalf of Go Local San Sebastian, we treat the information you provide us with the
in order to provide them with the requested service and to bill it. The data
provided will be kept for as long as the commercial relationship is maintained or
for the years necessary to comply with legal obligations. Not the data
are transferred to third parties except in cases where there is a legal obligation. You
you have the right to obtain confirmation as to whether we are at Donostia by local S.L.
processing your personal data therefore you have the right to access your data
personal, rectify inaccurate data or request its deletion when the data
are no longer needed.
For all bookings of day tours, a minimum of 24 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 24 hours notice, no refund is given.
For all bookings of multi-day and custom private tours, a minimum of 72 hours' notice prior to your scheduled departure is required in order to receive a full refund. If a cancellation is made with less than 72 hours' notice, no refund is given*
*Note that in the event the client requests a refund for any reason, Tour Desk reserves the right to charge a 3% administration fee to cover costs incurred.
Cancellation and refund requests need to be sent in writing to firstname.lastname@example.org
See CANCELLATION POLICY, PAYMENTS AND REEMBOLSOS.pdf
See GENERAL CONDITIONS FOR USERS OF THIS WEBSITE AND CLIENTES.pdf DATA PROCESSING
View CUSTOMER INFORMATION ABOUT PROTOCOL ACTION COVID-19.pdf